Privacy Policy
This privacy policy sets out how Eschmann (or any of its group companies including Eschmann Technologies Ltd and Eschmann Investments Ltd) uses and protects any information that you give Eschmann when you use this website.
Eschmann Technologies Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy notice.
What we collect and how we collect it
For some services or areas on our website, we will ask that you register if you have not already done so and provide us with information about you and/or your company such as name, job title, email address, and other types of information which enable us to provide services and information to you. We may collect other personal information when you provide comments or participate in surveys. We may also collect your information if you report a problem with the Website.
Most of the information will be provided by you or be created through your use of our products or services.
Use of cookies, log files and analytics
We use cookies or similar technologies to analyse trends, administer the website, track users’ movements around the website, and to gather demographic information about our visitor base.
We use "cookies" to help you personalise and enhance your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise pages on our Website, for instance completing a form, a cookie helps us to recall your specific information on subsequent visits. When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the customised features.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the webpages you visit. We use tools to keep track of the pages you visit, in order to determine what portion of our site is the most popular or most used. This data can be used to deliver customised content and promotions within the Eschmann Technologies website to visitors whose behaviour indicates that they are interested in a particular subject area.
In addition, when you’re accessing our website, your device may provide us with information about the device you’re using, this could include the type of device or what operating system you’re using. Your device manufacturer or operating system provider will be able to provide you with more details about the information your device makes available to us.
We may gather information about your computer hardware and software that is automatically collected by our marketing platform, and also by other website analysis software. This information can include: your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), access times and referring website addresses. This information is used by Eschmann Technologies to maintain and improve quality of our website user experience, and for general statistics regarding use of our website.
We sometimes use analytics tools to help us understand how visitors are using and engaging with our website. This again allows us to make improvements to our web services and your online experience. The tool uses a number of cookies to collect information and report website usage statistics and does so without personally identifying individual visitors.
What we do with the information we gather
We collect information about you to process your orders or other activities between us, and to provide you, if you have opted to do so, with both general and tailored information about offers, products, services or other useful information from us or others.
From time to time, if you have provided your consent, we may also use your information to contact you for market research purposes.
Sharing your information outside Eschmann Technologies Ltd
In processing your orders for certain products, we may share your information with manufacturers of the products, for example to facilitate delivery of those products to you.
Marketing
If you have consented, we may send you information about products and services of ours and other companies in our group which may be of interest to you. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of Eschmann Technologies Ltd. If you no longer wish to be contacted for marketing purposes, please contact enquiries@eschmann.co.uk.
Access to your information and correction
Under certain circumstances, if you operate in the European Union, United Kingdom or other jurisdictions that provide access rights under law, you have the right by law to:
Request access to your personal information (commonly known as a "data subject access request"). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
Request the transfer of your personal information to another party.
If you would like a copy of your personal information or take up any of these rights, please email or write to us at the address below. We want to make sure that your personal information is accurate and up to date.
Change to our privacy notice
Eschmann may change this notice from time to time by updating this page, so please check it frequently.
Transferring of information internationally
Your personal information may be transferred internationally when our third-party computer services providers store or back-up our data in their international locations. We will ensure that such third-party providers confirm their compliance with General Data Protection Regulation.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How long do we keep your information?
We don’t keep your information for longer than we need to, which is typically seven years after your relationship with Eschmann Technologies Ltd or our group companies ends, unless we have to keep it longer (for example due to legal or public listed company requirements).
Who we are and how to contact us
The data controller is Eschmann.
Eschmann Technologies Limited - ICO Reference Number is ZA498671.
Eschmann Investments Limited - ICO Reference Number is ZB372419
For further detail on how your information is used, how we maintain the security of your information, and your rights regarding information we hold on you, please contact:
Data Protection Co-ordinator
Eschmann Technologies Ltd
Eschmann House
15 Peter Road
Lancing
West Sussex BN15 8TJ
e: dataprotection@eschmann.co.uk
t: +44 (0)1903 753322
